Privacy Policy

At GradoBot, we take your privacy seriously. This policy outlines how we collect, use, and protect your information.

Information We Collect

We collect information that you provide directly to us, including:

• School name and contact information
• Administrator details
• Chat conversations with the bot
• Usage statistics and analytics

How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Improve our chatbot's responses
• Send important updates and notifications
• Analyze usage patterns to enhance user experience

Data Security

We implement industry-standard security measures to protect your data:

• End-to-end encryption for sensitive data
• Regular security audits and updates
• Strict access controls and authentication
• Secure data centers and backup systems

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request data deletion at any time.

Third-Party Services

We may use third-party services for:

• Analytics and performance monitoring
• Payment processing
• Cloud infrastructure

Your Rights

You have the right to:

• Access your personal data
• Request data correction or deletion
• Opt-out of marketing communications
• Export your data in a portable format

Updates to This Policy

We may update this policy periodically. We will notify you of any significant changes via email or through our platform.

Contact Us

If you have questions about this policy or your data, please contact our privacy team at privacy@gradobot.com.